Managing Engineer - Washington, D.C.

Job description

We are looking for a thorough Managing Engineer that will be responsible for the design, organization, modification, and installation of the clients' computer systems.


  • Oversee the daily operations of a group of client computer networks.
  • Ensure network connectivity and the security and deployment of all client assigned networks – ensure they are in good standing.
  • Evaluate and remediate network performance issues including availability, utilization, throughput, and latency.
  • Maintain knowledge and understanding of client infrastructure with an eye toward improvement opportunities.
  • Support client account management by recommending infrastructure upgrades valuable to the client firm.
  • Evaluate, assist and remediate client IT issues as needed including desktop user support.
  • Plan and execute and/or assist in planning and executing the selection, installation, configuration, and testing of equipment; assist in defining network policies and procedures.
  • Oversight and accountability for the network documentation and maintenance of client systems.
  • Work with colleagues including help desk team, project management team, and others to deliver a seamless customer experience.

Skills/Attributes includes:

  • excellent problem solver
  • a constant learner
  • calm demeaner when dealing with a crisis
  • professional
  • great multi-tasker
  • customer focused interpersonal skills
  • detail oriented
  • outstanding project management skills
  • achievement/results oriented
  • passion for delivering remarkable customer experience